Learn FaenApp like a mind map.

When you create your business you get a 15-day free trial with full access, no credit card.

1. Open FaenApp and tap Create account / Sign up.
2. Enter your business name, email and a password.
3. Confirm and log in: your 15-day trial starts automatically.

The trial unlocks everything. When it ends you pick a plan; your data is never lost.

FaenApp installs as a direct APK from our official servers (Firebase, by Google).

1. Go to faenapp.com/en/download from your phone.
2. The APK download starts on its own; tap the file when it finishes.
3. If Android warns you, choose “Install anyway” or enable “Allow from this source”.

That warning is normal for any APK outside the Play Store. We'll also be on Google Play and the App Store soon.

Get your brand ready so everything (tickets, appointments, catalog) shows your identity.

1. Go to Settings → Business.
2. Set the name, upload your logo and choose your colors.
3. Add address, phone and opening hours.

The theme you choose syncs to the web app and your public sites.

The dashboard is your daily control center.

• Today's sales: total and number of tickets for the day.
• Quick access: Sell, Appointments, Inventory and Customers.
• Summary: latest activity and business alerts.

You reach everything in one tap. Start with “Sell” or “Appointments” depending on your business.

Record a sale in seconds, with or without products loaded.

1. Tap Sell on the dashboard.
2. Pick products/services or type a free amount.
3. Confirm payment and done: the sale is recorded.

Quick charge works both for a product store and a one-off service.

Add several items to a single ticket before charging.

1. Tap each product to add it to the cart.
2. Adjust quantities or remove items as needed.
3. Assign the employee who served and charge the total.

Assigning the employee on the ticket is what later calculates their commissions.

Record how the customer paid so your reports add up.

• Cash, transfer, card or other methods.
• You can split a payment across several methods.

Picking the right method gives you a faithful report of how much came in per channel.

Review all your sales and open any ticket whenever you need it.

1. Go to Sales or History.
2. Filter by date, employee or payment method.
3. Tap a ticket to see its detail.

Everything syncs to the cloud: you see it the same on phone and web.

Book a manual appointment in seconds.

1. Open Appointments and tap the desired time slot.
2. Pick the customer, the service and the employee.
3. Save: the appointment lands on the calendar.

View the calendar by day or by employee so you never double-book.

Define your services with price and duration so the calendar computes slots on its own.

1. Go to Services and create a new one.
2. Set a name, price and duration (e.g. 30 min).
3. Save it to use in appointments and online bookings.

Duration is key: with it, the booking site shows only real, available time slots.

Your business has a public booking page where customers book themselves.

1. Enable the public booking page in your business settings.
2. Share your faenapp.com/agenda link via WhatsApp or social.
3. Bookings drop straight into your in-app calendar.

No more back-and-forth: the customer sees your free times and picks one.

Cut down no-shows by keeping the appointment visible and confirmed.

• Review the day's appointments from the dashboard.
• Confirm or reschedule with a tap.
• Reach the customer on WhatsApp from their profile.

Confirming the day before is the best trick against no-shows.

Load your products with price and available quantity.

1. Go to Inventory and tap Add product.
2. Set name, sale price and initial stock.
3. Optional: cost, code and photo.

When you sell, stock drops automatically. No manual deductions.

Group products so you find them fast when selling.

1. Create categories (e.g. Drinks, Haircuts, Nails).
2. Assign each product to its category.

Less scrolling at checkout = shorter lines.

Save who you buy from to restock without hunting for contacts.

1. Go to Suppliers and add one.
2. Record name, phone (with country code) and notes.

Having the phone handy speeds up last-minute restocks.

Don't get caught off guard by a sold-out product.

• Check inventory to see what's running low.
• Restock in time with your saved suppliers.

Watch your star products: running out of them is leaving sales on the table.

Each customer has a profile with details and history.

1. Go to Customers and tap Add.
2. Record name and phone (with country code).
3. Save it to assign to sales and appointments.

A customer with a profile is a customer you can reach again.

See everything a customer has bought or booked.

• Open their profile to view sales and appointments.
• Spot your best customers at a glance.

Knowing what each one buys helps you offer exactly what they want.

Phones are saved with their country code (e.g. +57) so WhatsApp always works.

1. When typing a phone, pick the country code.
2. Enter the number without the prefix.

With the right code, the WhatsApp button opens the chat directly, error-free.

Register each team member to assign them sales and appointments.

1. Go to Employees and tap Add.
2. Set their name and contact details.
3. Define their commission percentage (if any).

Every sale or appointment assigned to them feeds their commissions.

Generate a 4-digit code so the employee logs in without needing their own phone.

1. Open the employee's profile.
2. Generate or set their access code.
3. They use it to log in on the app or web (kiosk mode).

Great for a shared device at the counter: everyone logs in with their own code.

The app adds up each employee's commissions based on what they sold or served.

1. Always assign the employee on each sale or appointment.
2. Review the total in Reports → By employee.

No manual math: the commission is calculated on its own with every assigned ticket.

Not everyone sees the same: the owner runs the business and the employee sees their work.

• Admin/owner: full access (sales, reports, settings).
• Employee: their view of sales, appointments and commissions.

This protects sensitive info while your team works with peace of mind.

See your income by day, week or month.

1. Go to Reports.
2. Choose the date range.
3. Review totals, tickets and averages.

Compare weeks to spot your strong and slow days.

Find out who sells most and how much commission they generated.

• Sales served by each employee.
• Commissions accrued in the period.

A good per-employee report is the basis for rewards and incentives.

Take your information out of the app whenever you need it.

• Review and share reports for the period.
• Use them for your bookkeeping or your accountant.

Your data is yours and backed up in the cloud (Firebase / Google Cloud).

Your identity shows in the app, on tickets and on public sites.

1. Go to Settings → Business.
2. Upload your logo and confirm the business name.

A crisp, square logo looks best in the catalog and public booking page.

Pick your brand colors; they apply across the app and your sites.

• Dominant: the general background.
• Secondary: cards and surfaces.
• Accent: buttons and calls to action.

60/30/10 rule: lots of the dominant, some secondary and just a little accent. Less is more.

Keep the info your customers see up to date.

• Address, phone and hours.
• Social links or contact links.

These details appear on your public booking page and catalog: keep them correct.

After the 15-day free trial, you pick a plan to keep full access.

• Monthly, semiannual or annual (the longer, the less you pay).
• Activated by contacting support; transfer, cash and more accepted.

Every plan includes everything: no locked features, no usage limits.

A mini-site where your customers pick a service and a free time slot.

1. Enable the public booking page in settings.
2. Share your faenapp.com/agenda link.
3. Bookings arrive in your in-app calendar.

It shows only your real available slots: no double bookings.

An online showcase of your products where the customer builds an order.

1. Share your faenapp.com/catalogo link.
2. The customer picks products and sends the order.
3. The order reaches your business to fulfill.

Perfect for taking WhatsApp orders without typing everything by hand.

Spread your public sites across all your channels.

• Post it on your WhatsApp status and bio.
• Add it to Instagram, Facebook and your Google Business.

One link in your bio turns your socials into a booking and orders channel.

It's a separate app from the admin one, made for the team.

1. Download FaenApp Employee for Android.
2. Install it like any direct APK.
3. It links to the admin's business.

The owner uses the Admins app; the team uses the Employee app. They share the same business.

The employee logs in with the 4-digit code the admin gave them.

1. Open the app and pick the business.
2. Enter your access code.
3. You're in your work view.

The code is generated in the employee's profile inside the admin app.

The employee sees what they need to work, without sensitive business data.

• Record sales and handle appointments.
• Look up products and customers.

Everything they record syncs to the admin dashboard instantly.

Each employee sees, in real time, how much they've generated in commissions.

• Total for the current period.
• The sales and appointments behind it.

Full transparency: the team sees their progress and stays motivated to sell more.

Nothing to install: it runs in the browser.

1. Open app.faenapp.com on your computer.
2. Sign in with your business account.
3. Everything syncs with the phone app.

Great for the counter or the office, with a big screen and keyboard.

Log in as owner or as employee, depending on your role.

• Owner: with their email and password.
• Employee: with their access code (kiosk mode), no phone.

One counter device works for several employees, each with their own code.

The web mirrors the mobile app: you manage your business the same way.

• Sell, book appointments and manage customers.
• Inventory, employees and reports.
• Settings and theme (syncs with the phone).

Start a sale on the phone and finish it on the web: it's all the same business.